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Privacy Policy

This Privacy Policy describes how Kognetik Labs LLC. ("Company," "we," "us," or "our") collects Personal Information from and about you, through your interactions with solehound.com and kognetiklabs.com (the “Sites”). Kognetik Labs is committed to protecting your privacy and this Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, as well as your choices and legal rights with respect to such information.

Changes to this Privacy Policy

This Policy is effective from the date specified above, and we reserve the right to change this Policy at any time. Any changes will be posted with a revised effective date, and we encourage you to actively review this Privacy Policy for any such changes.

By your continued use of any of our Sites, you acknowledge that you have read, understood, and agreed to be bound by the current policy posted on the Sites at the time of your visit. By visiting our Sites, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you have any questions or concerns, you may contact us at [email protected].

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, address, Internet Protocol (“IP”) address, or other similar identifiers
  • Usage Data: Device type, browser type, website interactions, search history, or other general electronic network activity information
  • Tracking Technologies: We use Google Analytics, a third-party service, to collect and analyze information about how visitors interact with our website. Google Analytics may collect data such as your IP address, browser type, device information, and browsing behavior. This information helps us understand user activity and improve our services. Google Analytics may use cookies or other tracking technologies to gather this data. For more details on how Google collects and processes information, please refer to Google’s Privacy Policy.
  • Cookies: “Cookies” are small text files stored on your device that help us enhance your browsing experience, analyze website traffic, and improve our services. We use cookies to remember user preferences, enable website functionality, and track analytics through our third-party service—Google Analytics.

If you wish to opt out of non-essential cookies, you may adjust your browser settings to disable cookies or request an opt-out by emailing us at [email protected] with the subject line "Cookie Opt-Out Request." Please note that disabling cookies may impact certain website features.

2. How We Use Your Information

  • Providing and improving our services
  • Communicating with users
  • Ensuring security and fraud prevention
  • Legal and compliance obligations

3. Sharing of Information

We may share personal information:

  • With service providers who assist in our business operations
  • When required by law or to protect rights and safety
  • With consent from the user

4. Your Privacy Choices and Rights

If you are a California resident, you have the right to:

  • Access the personal information we collect about you
  • Request deletion of your personal information
  • Opt-out of the sale of personal information (NOTE: Kognetik Labs LLC. does not sell any personal information to third parties)

To exercise your rights, email us at [email protected] with the subject line “CCPA Request.”

Removal from Mailing List

We periodically send updates on our developments, services, and relevant announcements. If you no longer wish to receive these communications, you may opt out by clicking the "Unsubscribe" link included in our emails or by contacting us at [email protected] with the subject line "Unsubscribe Request." Please allow a reasonable processing time for your request to take effect.

5. Children’s Privacy

Our sites are not intended for use of individuals who are 13 and under. Any personal data records that may be tied to an applicable individual who cannot provide parental consent will have their record deleted promptly as enforced by the Children’s Online Privacy Protection Act of 1998 (Rule 15 U.S.C. §§ 6501–6506). If this applies to you, please avoid utilizing our services until parental consent has been provided.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. For further information on our privacy and security practices in place, please contact [email protected] with the subject line “Security and Privacy Practices Inquiry.” Please note that while we strive for transparency, we reserve the right to determine the extent of information we share regarding our security protocols to maintain the integrity and effectiveness of our protective measures.

Contact Us

For questions or requests regarding this Privacy Policy or for general/sales inquiries, contact us at: